What languages are your customers speaking?
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Know your customers better
We’ll analyze your tickets with our advanced language processing technology and let you know where you’re falling behind in delivering a truly universal customer experience.
Increase CSAT and NPS scores
You just want to focus on delivering great customer service, we’ll make sure you can do that across 28 different languages.
Build trust; increase sales
74% of consumers* report that they are more likely to purchase again from the same brand if the after-sales care was offered in their own language. 62% of customers** stopped doing business with a brand due to a single poor customer service experience.
**From Microsoft Global Customer Service Report