What languages are your customers speaking?

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Some of our customers:


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Know your customers better

We’ll analyze your tickets with our advanced language processing technology and let you know where you’re falling behind in delivering a truly universal customer experience.

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Increase CSAT and NPS scores

You just want to focus on delivering great customer service, we’ll make sure you can do that across 28 different languages.

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Build trust; increase sales

74% of consumers* report that they are more likely to purchase again from the same brand if the after-sales care was offered in their own language. 62% of customers** stopped doing business with a brand due to a single poor customer service experience.

*From Common Sense Advisory’s “Can’t Read, Won’t Buy” report.
**From Microsoft Global Customer Service Report